Lumnixa LED Light Therapy Neck Mask

Please follow the steps in order for best results:

Step 1 – Prepare Your Skin

• Wash your neck and chest, or back.

Step 2 – Set Up the Device

• Secure the straps to ensure a comfortable fit.

Step 3 – Power On

• Connect the controller and plug in the power supply.
• Press and hold the power button for 3 seconds to turn the device on.

Step 4 – Start Your Treatment

• Wear the device properly.
• Select your preferred light mode and set the treatment time.
• Relax and enjoy your light therapy session.

Enjoy uninterrupted beauty sessions by keeping your controller fully charged. Follow these simple steps:

• Plug In the Charging Cable

Use the included Micro-USB charging cable and connect it to a 5V USB power adapter or a portable power bank. Insert the other end into the charging port at the bottom of the controller.

• Charging Indicator

When the level indicator bar starts flowing and flashing, your controller is charging.

• Fully Charged

Once all 3 bars are solid and stop flashing, your controller is fully charged and ready to power your beauty routine.

• Low Battery Alert

If the battery is running low, the display screen will beep “Beep Beep” and flash to remind you. Please recharge promptly to avoid automatic shutdown.

It takes about 2.5 hours to fully charge using the included Micro-USB cable and a 5V USB power adapter or portable power bank.

A fully charged controller powers your Lumnixa LED Therapy Mask for about 70 minutes of continuous use—plenty of time for multiple light therapy sessions before your next recharge.

Pro Tip: To keep your skin routine uninterrupted, recharge your controller after every 2–3 uses so it’s always ready for your next spa-like facial treatment at home

1. Light-Sensitive Individuals – Anyone with photosensitivity or currently taking medications that may cause light sensitivity.

2. Eye or Skin Conditions – Those with hereditary eye diseases or certain skin disorders (e.g., lupus, photosensitive eczema, albinism).

3. Open Wounds or Active Irritation – Do not use on areas with cuts, open wounds, or active skin irritation. If discomfort occurs, discontinue use.

4. Pregnancy & Nursing – Pregnant, nursing, or trying to conceive individuals should consult a doctor before use.

5. Other Medical Conditions – If you have any special health concerns, consult a healthcare professional before using this device.

User Guide – Light Therapy Device

Before You Begin: Light Sensitivity Test

To ensure safe use, please perform a light sensitivity test before your first treatment.

Step 1 – Arm Test

• Place the device on your forearm.
• Turn it on and let it shine for 10 minutes.
• If you notice redness, itching, or irritation, you may have light-sensitive skin.
  → In this case, discontinue use or consult a dermatologist before using the device again.

Step 2 – Face Test

• Cleanse your face and keep it dry (do not wear makeup).
• Place the device on your face for testing.
• This helps avoid interference from potential photosensitive ingredients in cosmetics.

Step 3 – After Test Reaction

• Mild redness after use is normal and should fade within 1–2 hours.
• If you feel a burning sensation or experience unusual discomfort, stop using immediately and consult a doctor.

For safety and optimal performance, the mask’s LED light therapy function will be disabled during charging.

* Pro Tip: Keep your controller charged after each session so it’s always ready for your next spa-like LED facial treatment at home.

• Available options: 10, 15, 20, 25, 30 minutes.
• Each press of the timer button increases the session by 5 minutes.
• Once the selected time ends, the device will automatically shut off.
• To continue, simply restart the device and set a new session time.

1. Protect Your Eyes – Avoid staring directly into the light source for extended periods. Always wear the provided light-blocking eye mask during use to prevent direct exposure to red light and infrared light. For best comfort, keep your eyes closed and enjoy a relaxing light therapy session.

2. Charge Before First Use – Fully charge the controller before using it for the first time. The device cannot be operated while charging.

3. Handle with Care – The mask contains circuits and LED emitters. It can be gently bent but should never be folded, twisted, squeezed, or placed under heavy objects.

4. Proper Cleaning – Do not submerge the product in water. Wipe gently with a damp cloth and allow to air-dry. The elastic strap is removable and can be hand-washed separately.

5. Avoid Harsh Chemicals – Do not clean with corrosive or abrasive cleaners.

6. Storage Conditions – Store away from direct sunlight and avoid extreme heat or freezing temperatures.

7. Use the Correct Power Supply – Only charge with a 5V USB charger or power bank.

• General Policy
  For hygiene and safety reasons, we do not offer free returns or exchanges. Non-defective returns are subject to a 10%–20% restocking fee, and customers are responsible for return shipping.
  
• Order Cancellation
  Orders can only be canceled if not yet shipped. A 5% cancellation fee applies. Shipped orders follow our return policy.
  
• Return Requirements
  Items must be unused, unwashed, unaltered, in original packaging with all accessories. Returns must be made from the same country of delivery. Custom items and free gifts are non-returnable.
  
• Non-Returnable Items
  We cannot accept items with missing parts, visible damage, stains, or returns older than 60 days.
  
• Return Process
  Contact us at customerservice@lumnixa.com with your order number and proof (photo/video). If approved, ship back at your expense and provide tracking.
  
• Refunds
  Refunds are processed 7–14 business days after inspection. Shipping fees are non-refundable.
  

💡 Tip: Please double-check your order before checkout to avoid delays.